In order to better serve our clients and be more uniform to other brands, we have developed new terms and conditions as well as made some changes to our services!
The *NEW Terms & Conditions are as follows:
1. Consultations are no longer offered as a free service - The consultation fee has increased to $15. This amount will be deducted from your total invoice should you choose to purchase services.
2. We will no longer offer refunds on ANY of our services (excludes our online shop items) - Although we will no longer offer refunds, we will accommodate your needs as best as possible. Each accommodation is on a case by case basis.
3. For any service you choose, a service agreement will need to be signed before services are rendered - This helps keeps us aligned with your business needs and ensures that we are able to provide the best service possible!
4. All invoices must be paid prior to services rendered
5. Payment agreement must be signed and deposit must be paid for any Pay As You Grow payment plans
6. Social Media Management services - All invoices must be paid by the invoice due date. If not paid within 3 business days, services will be cancelled and in order to restart services you will be required to pay a $25 restart fee PLUS the original invoice amount.
7. All invoices sent must be paid within 3 business days or they will be cancelled and you may forfeit any promotions or discounts (unless otherwise stated)
